[Industry] Event-Centric Query Expansion in Web Search
Yanan Zhang, Weijie Cui, Yangfan Zhang, Xiaoling Bai, Zhe Zhang, Jin Ma, Xiang Chen, Tianhua Zhou
Industry: Industry Industry Paper
Session 4: Industry (Virtual Poster)
Conference Room: Pier 7&8
Conference Time: July 11, 11:00-12:30 (EDT) (America/Toronto)
Global Time: July 11, Session 4 (15:00-16:30 UTC)
TLDR:
In search engines, query expansion (QE) is a crucial technique to improve search experience. Previous studies often rely on long-term search log mining, which leads to slow updates and is sub-optimal for time-sensitive news searches. In this work, we present Event-Centric Query Expansion (EQE), the ...
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Abstract:
In search engines, query expansion (QE) is a crucial technique to improve search experience. Previous studies often rely on long-term search log mining, which leads to slow updates and is sub-optimal for time-sensitive news searches. In this work, we present Event-Centric Query Expansion (EQE), the QE system used in a famous Chinese search engine. EQE utilizes a novel event retrieval framework that consists of four stages, i.e., event collection, event reformulation, semantic retrieval and online ranking, which can select the best expansion from a significant amount of potential events rapidly and accurately. Specifically, we first collect and filter news headlines from websites. Then we propose a generation model that incorporates contrastive learning and prompt-tuning techniques to reformulate these headlines to concise candidates. Additionally, we fine-tune a dual-tower semantic model to serve as an encoder for event retrieval and explore a two-stage contrastive training approach to enhance the accuracy of event retrieval. Finally, we rank the retrieved events and select the optimal one as QE, which is then used to improve the retrieval of event-related documents. Through offline analysis and online A/B testing, we observed that the EQE system has significantly improved many indicators compared to the baseline. The system has been deployed in a real production environment and serves hundreds of millions of users.