Multimodal Recommendation Dialog with Subjective Preference: A New Challenge and Benchmark

Yuxing Long, Binyuan Hui, Caixia Yuan, Fei Huang, Yongbin Li, Xiaojie WANG

Findings: Dialogue and Interactive Systems Findings Paper

Session 4: Dialogue and Interactive Systems (Virtual Poster)
Conference Room: Pier 7&8
Conference Time: July 11, 11:00-12:30 (EDT) (America/Toronto)
Global Time: July 11, Session 4 (15:00-16:30 UTC)
Spotlight Session: Spotlight - Metropolitan East (Spotlight)
Conference Room: Metropolitan East
Conference Time: July 10, 19:00-21:00 (EDT) (America/Toronto)
Global Time: July 10, Spotlight Session (23:00-01:00 UTC)
Keywords: multi-modal dialogue systems
TLDR: Existing multimodal task-oriented dialog data fails to demonstrate the diverse expressions of user subjective preferences and recommendation acts in the real-life shopping scenario. This paper introduces a new dataset SURE (Multimodal Recommendation Dialog with Subjective Preference), which contains...
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Abstract: Existing multimodal task-oriented dialog data fails to demonstrate the diverse expressions of user subjective preferences and recommendation acts in the real-life shopping scenario. This paper introduces a new dataset SURE (Multimodal Recommendation Dialog with Subjective Preference), which contains 12K shopping dialogs in complex store scenes. The data is built in two phases with human annotations to ensure quality and diversity. SURE is well-annotated with subjective preferences and recommendation acts proposed by sales experts. A comprehensive analysis is given to reveal the distinguishing features of SURE. Three benchmark tasks are then proposed on the data to evaluate the capability of multimodal recommendation agents. Basing on the SURE, we propose a baseline model, powered by a state-of-the-art multimodal model, for these tasks.