On the Blind Spots of Model-Based Evaluation Metrics for Text Generation

Tianxing He, Jingyu Zhang, Tianle Wang, Sachin Kumar, Kyunghyun Cho, James Glass, Yulia Tsvetkov

Main: Generation Main-oral Paper

Session 7: Generation (Oral)
Conference Room: Metropolitan Centre
Conference Time: July 12, 11:45-12:30 (EDT) (America/Toronto)
Global Time: July 12, Session 7 (15:45-16:30 UTC)
Keywords: evaluation, methodology, negative results
TLDR: In this work, we explore a useful but often neglected methodology for robustness analysis of text generation evaluation metrics: stress tests with synthetic data. Basically, we design and synthesize a wide range of potential errors and check whether they result in a commensurate drop in the metric s...
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Abstract: In this work, we explore a useful but often neglected methodology for robustness analysis of text generation evaluation metrics: stress tests with synthetic data. Basically, we design and synthesize a wide range of potential errors and check whether they result in a commensurate drop in the metric scores. We examine a range of recently proposed evaluation metrics based on pretrained language models, for the tasks of open-ended generation, translation, and summarization. Our experiments reveal interesting insensitivities, biases, or even loopholes in existing metrics. For example, we find that BERTScore is confused by truncation errors in summarization, and MAUVE (built on top of GPT-2) is insensitive to errors at the beginning or middle of generations. Further, we investigate the reasons behind these blind spots and suggest practical workarounds for a more reliable evaluation of text generation. We have released our code and data at https://github.com/cloudygoose/blindspot\_nlg.