The Whole Truth and Nothing But the Truth: Faithful and Controllable Dialogue Response Generation with Dataflow Transduction and Constrained Decoding

Hao Fang, Anusha Balakrishnan, Harsh Jhamtani, John Bufe, Jean Crawford, Jayant Krishnamurthy, Adam Pauls, Jason Eisner, Jacob Andreas, Dan Klein

Findings: Dialogue and Interactive Systems Findings Paper

Session 7: Dialogue and Interactive Systems (Virtual Poster)
Conference Room: Pier 7&8
Conference Time: July 12, 11:00-12:30 (EDT) (America/Toronto)
Global Time: July 12, Session 7 (15:00-16:30 UTC)
Spotlight Session: Spotlight - Metropolitan East (Spotlight)
Conference Room: Metropolitan East
Conference Time: July 10, 19:00-21:00 (EDT) (America/Toronto)
Global Time: July 10, Spotlight Session (23:00-01:00 UTC)
Keywords: grounded dialog
TLDR: In a real-world dialogue system, generated text must be truthful and informative while remaining fluent and adhering to a prescribed style. Satisfying these constraints simultaneously is difficult for the two predominant paradigms in language generation: neural language modeling and rule-based gener...
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Abstract: In a real-world dialogue system, generated text must be truthful and informative while remaining fluent and adhering to a prescribed style. Satisfying these constraints simultaneously is difficult for the two predominant paradigms in language generation: neural language modeling and rule-based generation. We describe a hybrid architecture for dialogue response generation that combines the strengths of both paradigms. The first component of this architecture is a rule-based content selection model defined using a new formal framework called dataflow transduction, which uses declarative rules to transduce a dialogue agent's actions and their results (represented as dataflow graphs) into context-free grammars representing the space of contextually acceptable responses. The second component is a constrained decoding procedure that uses these grammars to constrain the output of a neural language model, which selects fluent utterances. Our experiments show that this system outperforms both rule-based and learned approaches in human evaluations of fluency, relevance, and truthfulness.