What Makes a Good Counter-Stereotype? Evaluating Strategies for Automated Responses to Stereotypical Text

Kathleen Fraser, Svetlana Kiritchenko, Isar Nejadgholi, Anna Kerkhof

The 1st Workshop on Social Influence in Conversations (SICon) Long (novel; Paper

TLDR: When harmful social stereotypes are expressed on a public platform, they must be addressed in a way that educates and informs both the original poster and other readers, without causing offence or perpetuating new stereotypes. In this paper, we synthesize findings from psychology and computer scienc
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Abstract: When harmful social stereotypes are expressed on a public platform, they must be addressed in a way that educates and informs both the original poster and other readers, without causing offence or perpetuating new stereotypes. In this paper, we synthesize findings from psychology and computer science to propose a set of potential counter-stereotype strategies. We then automatically generate such counter-stereotypes using ChatGPT, and analyze their correctness and expected effectiveness at reducing stereotypical associations. We identify the strategies of denouncing stereotypes, warning of consequences, and using an empathetic tone as three promising strategies to be further tested.